Full Features List

Ease of Use

• MS Outlook look and feel
• Server-hosted PC App
• Individual user accounts
• Ability to customize user interface
• Ability to work offline
• Automatic data backup
• Expandable data storage capacity
• Software updates installed locally
• Section 508 Compliant

(view the user interface)

Management Control

• Real-time data capture
• Management-controlled access to data
• Permissions-based access to software capabilities
• Ability to measure service quality and validate compliance to requirements
• Agreement Manager for performance tracking against multiple sets of requirements
• Ability to categorize requirements by Significance Level, Priority, Functional Area and more
• Ability to create annual surveillance plan
• Automated corrective action recommendations
• Automated performance improvement plan recommendations
• Ability to schedule inspections and balance workloads
• Individual worker and job site workload calendars
• Information management by work site
• Customizable surveillance document workflow by work site
• Approved reports unalterable without changes tracked
• Ability to perform service contract management

Surveillance Capabilities

• Built-in set of standard surveillance methods
• Ability to add, edit and remove surveillance methods
• Ability to create fully customized surveillance methods
• Multi-level integration of Surveillance Templates (Quality Control, Quality Assurance, Quality Oversight)
• Automated random sampling
• Customizable sampling plans
• Surveillance Frequency Selection Tool to define appropriate intervals based on risk and significance levels
• Surveillance Action Selection Tool to define follow-on actions for nonconforming results
• Inspection checklist with weighted value for steps, auto-fail option, and defined passing percentage for conformance
• Tally sheets
• Documentation of chance discoveries
• Trend tracking for non-conformances
• Automated inspection levels for sampling based on quality confidence levels
• Global surveillance templates automatically updated at all sites

Data Analysis & Reporting

• Report quality control and quality assurance inspection results
• Expandable historical archive of surveillance documentation
• Performance analysis at enterprise, job site, and individual worker levels
• Professional report formats including cover sheets, charts, tables
• Email distribution of reports to internal or external customers and service providers
• Receipt of reports acknowledged and archived
• Surveillance report Comment Wizard, spell check and formatting control